AI chatbots are the latest technology and a new method to engage more customers in business. Good news – this topic now is gaining more and more traction. This is partly because the use of AI chatbots has seen a considerable growth due to the technologies that are being used by countries in an effort to fight the pandemic. The focus on chatbot development is part of a broader push for innovation in artificial intelligence.
The scope of application of chatbots for business purposes includes messaging apps, company apps and websites, company internal platforms and customer service.
In case you would like to read more about the application of conversation bots then follow this link where in an interview with perbit the CEO of Kauz GmbH gives a thorough explanation.
We at divVoice also implement AI chatbots in our products, that is why we constantly monitor the dynamic on this market.
If you would like to find out more about chatbots and and the benefits this technology could bring to your business, then feel free to contact us.
If you have any questions about real life implementation, feel free to contact us.